Shipping Policy


All about order shipping and delivery information.

Shipping Time

Orders on Metabee will be shipped within 3 business days if the products are in stock. And all orders will be shipped within 7 days once the out-of-stock products become available.

The total delivery time includes the processing time and shipping time.

Processing Time

The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.

Shipping Time

 The time for your item(s) to travel from our warehouse to your destination. The shipping time depends on the shipping method you choose. Please refer to the shipping rate section for details. Shipping from your local warehouse is significantly faster. Some charges may apply in this case.

Shipping From Where

 We ship your orders from our factory address: No.3, Minchang Road, Nanzha, Humen Town, Dongguan, Guangdong Province, China, 523900.

Delivery Method

We provide delivery methods by Standard Post and Express.

Shipping Method Shipping Rate Shipping Time

Standard Post

(2kg MAX Limit)

Based on weight  5 - 21 Working Days

Express

(DHL, FedEx, UPS, TNT)

Based on weight  3 - 7 Working Days

 

In addition, the transit time depends on where you're located, the shipping method you choose, and where your package comes from. We will inform you of any problems here to help you get your order as soon as possible. 

Location We Ship To

We can ship your orders worldwide by Express which includes DHL, FedEx, TNT, or UPS.

We can ship your order by Standard Post in the areas below.

Asia Japan, Thailand, Israel, Russia, Hong Kong(China), Korea, Malaysia, Turkey, Saudi Arabia, Singapore, and China
Europe Ukraine, Spain, United Kingdom, France, Germany, Norway, Denmark, Netherlands, Finland, Austria, Hungary, Poland, Ireland, Belgium, Italy, Sweden, Portugal, Switzerland, Luxembourg and Greece
North America The United States, Canada, and Mexico
Oceania New Zealand, Australia

 

About Custom Fee

You are responsible for all import taxes and duties that may be charged when your parcel passes through Customs. Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when goods you have ordered from us arrive in your country.

We advise you to find out about the local regulations prior to ordering from us. Metabee can not give you advice or information about tax rates and customs charges in your country.

If you refuse delivery of a parcel due to import duties or taxes, you assume all liability for all costs involved in returning the item to us.

Contact Us for More

Email Us: info@metabee.com

Call Us: +86-18086610187